Experience with Boston Homes
We approach Boston service with attention to the property's age, layout, equipment and accessible plumbing rather than making assumptions from the ZIP code.
Repairs, replacements and installations · Available 24/7
One experienced team for plumbing, steam and hot-water boilers, furnaces, oil burners, AC, heat pumps and water heaters across Boston.
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━ Why Choose Us ━
Boston properties range from historic residences and multi-family buildings to extensively renovated homes with steam, hydronic and modern HVAC systems. Proto Home Service Plumbing & HVAC evaluates the property and existing system before recommending plumbing, heating, cooling or water-heater work.
We approach Boston service with attention to the property's age, layout, equipment and accessible plumbing rather than making assumptions from the ZIP code.
Licensed plumbing and experience with boilers, furnaces, oil burners, AC, heat pumps and water heaters simplify projects involving more than one home system.
We explain the problem, discuss practical options and provide the approved price before work begins.
Emergency plumbing, no-heat, cooling and water-heater service is available for Boston properties when the problem cannot wait.
— TESTIMONIALS —
Customers regularly mention responsive scheduling, clear explanations, upfront estimates, clean professional work and careful attention to difficult plumbing and water-heater jobs. Read their own words below.
Peri is awesome. He is extremely responsive and did an excellent job on our bathroom renovation. I recommend going with him and I will be using him for all our plumbing needs in the future.
The service was great. I called Peri from Proto Home Service Plumbing for a clogged kitchen sink. After inspecting some pipe connectors/drainage, he realized that some connections were wrong. He took the time to explain everything in detail that needed to be changed. I followed his recommendations and I'm very happy with the results. Peri is very professional with many years of experience. Highly recommend!!
Peri was amazing! He was super informative and gave me an estimate right off the bat. The service was fast and the price was very reasonable. I will definitely be using Proto Home Service again!
Clean, professional work. They were quick to respond and took the time to explain the new tank’s operation. We had an oil hot water tank replaced (which most plumbers can't/won't do). Great work. Thank you.
I recently had Peri from Proto Home Service Plumbing handle all the plumbing work for my bathroom renovation, and I couldn't be more impressed! He installed a brand new walk-in shower, infinity drain, toilet, and faucet with absolute precision and care. What stood out most was the excellent quality of his work combined with his professional attitude and very reasonable rates. Throughout the entire project, Peri demonstrated exceptional skill and attention to detail...
Our water heater gave out unexpectedly. Peri and his team were there in less than 18 hours to replace it. He is very responsive and he will always be my first call when anything plumbing or heating needs attention.
These guys are AMAZING. If you’re looking for someone who is both knowledgeable and super-responsive, these are your guys. They have dealt with some super janky plumbing for me in a couple of old buildings and they did a phenomenal job. Trustworthy and reasonably priced. Hard combination to beat.
Proto Home Service’s credentials and recognition include Navien Service Specialist, ENERGY STAR partner, Mass Save Heat Pump Installer Network participation, ACCA membership, BBB A+ accreditation, the 2025 Angi Super Service Award and Google Trusted status.
— Trusted Boston Home Service Professionals —
Proto Home Service Plumbing & HVAC serves Boston’s brownstones, rowhouses, triple-deckers, multifamily properties, condominiums and single-family homes. Our experience with older and renovated buildings helps us work through limited mechanical space, existing piping, radiators, mixed heating systems and homes without conventional ductwork.
Our licensed and insured professionals repair, maintain and replace plumbing, gas and oil-fired furnaces and boilers, oil burners, central and ductless air conditioning, heat pumps, and tank and tankless water heaters. We provide upfront pricing, focus on completing approved work correctly the first time and back our service with a 100% workmanship warranty.
Contact us today at (617) 842-9104 for same-day service, or book online.
— Year-Round Comfort —
Boston heating systems include steam radiators, hot-water baseboards, forced-air furnaces, heat pumps and buildings that combine older distribution with newer equipment. Proto Home Service inspects the equipment, thermostat, controls, airflow or circulation and heat delivery before recommending a repair. Call when the system will not start, runs constantly, short-cycles, smells unusual, makes new noises or leaves part of the property cold. No heat during freezing weather qualifies for 24/7 emergency heating service.
— Reliable Winter Heat —
Proto Home Service provides gas and oil furnace repair, maintenance, installation and replacement in Boston. Weak airflow, cool air from registers, frequent cycling, delayed ignition, unusual odors, rising energy use or a thermostat setting the building cannot reach can signal a problem with the furnace, burner, controls, filter, venting or duct system.
• Furnace Repair & Maintenance
• Furnace Installation & Replacement
A focused repair may be appropriate when the equipment remains safe and dependable. Replacement deserves comparison when a furnace has serious safety concerns, a failed major component, repeated breakdowns or can no longer heat the property evenly. For a new installation, we consider heating load, ductwork, fuel, venting and electrical requirements instead of simply matching the old unit.
— Efficient, Even Warmth —
Boilers remain central to many Boston brownstones, triple-deckers and multifamily properties. Proto Home Service repairs, maintains, installs and replaces compatible steam and hot-water boilers, gas and oil-fired equipment, radiators, hydronic baseboards, circulators, zone controls and related components. Proto Home Service holds Massachusetts Oil Burner License BU-319987.
• Boiler Repair & Maintenance
• Boiler Installation & Replacement
Call when radiators stay cold, baseboards heat unevenly, pipes bang or gurgle, pressure changes, valves leak, the burner locks out or the boiler cycles repeatedly. We check the boiler, burner, controls and distribution system because the source may be outside the boiler cabinet. For replacement, we consider radiation, zoning, venting, fuel and domestic-hot-water needs before discussing equipment.
Related guide: Why annual boiler service matters for performance, safety and warranty coverage.
— Stay Cool All Summer —
Proto Home Service provides central air-conditioning and ductless AC repair, maintenance, installation and replacement in Boston. For older properties without practical duct space, ductless mini-splits or compatible high-velocity solutions may offer another path to cooling. Renovated homes and condominiums may require careful equipment placement, drainage and zoning decisions.
• Air Conditioning Repair
• Air Conditioning Maintenance
• Air Conditioning Installation & Replacement
Call when the air conditioner blows warm air, freezes, leaks water, starts and stops repeatedly, makes unusual noises or runs without controlling temperature and humidity. We examine indoor and outdoor equipment, thermostat operation, airflow and condensate drainage before recommending repair. For replacement, we evaluate the building’s cooling needs, existing ductwork, electrical service and available space.
Related guide: Why annual cooling maintenance should happen before a heatwave.
— Heating + Cooling in One —
Heat pumps can provide heating and cooling through ducted or ductless equipment. They can serve an entire eligible property, condition selected rooms or supplement an existing boiler or furnace. This flexibility is useful in Boston buildings where extending conventional ductwork would be difficult or where owners want independent comfort zones.
• Heat Pump Repair
• Heat Pump Maintenance
• Heat Pump Installation & Replacement
Proto Home Service repairs, maintains and installs heat pumps and mini-splits. We evaluate the conditioned rooms, cold-weather heating goals, existing system, electrical capacity and distribution plan. As a Mass Save Heat Pump Installer Network participant, we can also help homeowners understand which project details may affect current program eligibility; incentives and requirements should always be verified before installation.
— Repairs, Drains and Installations —
Plumbing in Boston can involve older supply piping, shared or closely arranged building systems, finished basements, compact mechanical rooms and renovated kitchens or bathrooms. Proto Home Service repairs leaking and burst pipes, recurring drain problems, toilets, faucets, shower valves, garbage disposals, low water pressure, sump pumps and other problems that interrupt the property.
• Plumbing Repair
• Plumbing Installation
• Bathroom & Kitchen Plumbing Renovations
• Sump Pump Services
• Drain Cleaning Services
• Water Filtration Systems
• Plumbing Inspection Services
We identify the source before explaining repair, replacement or installation options. For an active leak, burst or frozen pipe, sewage backup, overflowing fixture or failed sump pump, shut off water when it is safe and call for 24/7 emergency plumbing service. Boston property owners are generally responsible for the building sewer lateral to the BWSC main; recurring blockages can require more than routine drain clearing.
Related guide: What homeowners should know about drain and sewer cleaning inspections.
— Hot Water Restored —
Proto Home Service repairs, maintains, replaces and installs tank and tankless water heaters in Boston. We work with compatible gas, electric and oil-fired hot-water equipment and help owners plan around household demand, recovery time, available mechanical space, venting and existing utility connections.
• Water Heater Repair
• Water Heater Maintenance
• Water Heater Installation & Replacement
• Tankless Water Heater Services
Call for no hot water, slow recovery, changing temperatures, rumbling, discolored hot water, tankless error codes or moisture around the equipment. Repair may make sense when the tank and major components remain sound. Active tank leakage, corrosion, recurring failures or inadequate capacity can point toward replacement. 24/7 emergency water heater service is available for active leaks and urgent failures.
— Guidance for Boston Property Owners —
Boston’s older properties can contain lead service lines or older plumbing materials. The Boston Water and Sewer Commission maintains service-line information and a Lead Replacement Incentive Program. A licensed plumber can help inspect accessible plumbing, but testing and program eligibility should be confirmed through BWSC.
For heating and cooling upgrades, Massachusetts programs change over time. Current Mass Save heat-pump options distinguish whole-home, partial-home and basic projects, including installations that retain an existing boiler or furnace. Weatherization, system sizing, qualified equipment and installer participation may affect eligibility, so verify current requirements before approving work.
We serve South Boston, East Boston, Dorchester, Hyde Park, Roslindale, Allston, Brighton and other Boston neighborhoods. Call (617) 842-9104 for same-day service or book online.
— Quick Service Links —
24/7 fast and professional emergency heating, plumbing, air conditioning and water heater services are just a phone call away.
Call NowUse these common service needs to choose the right starting point for your appointment.
We service heating equipment according to its fuel, controls and method of distributing heat through the property.
If you smell gas or suspect a leak, leave the building immediately.
See a gas-line repair and installation example and learn the warning signs.
We restore hot water and compare repair, tank replacement and tankless installation when appropriate.
Call any time when a plumbing or HVAC failure threatens the property or essential comfort.
We repair, maintain and install cooling systems suited to Boston’s varied building layouts.
We trace the problem and explain the scope before repairing or changing the plumbing system.
Tell us a bit about your issue and we’ll get back to you immediately.
Thank you for reaching out. A member of our team will contact you shortly.
— WE SERVE BOSTON & THE SOUTH SHORE —
Answers about Boston plumbing, boilers, furnaces, oil burners, cooling, heat pumps, water heaters, emergencies and local utility responsibilities.
Proto Home Service provides plumbing, heating, cooling, and water heater service across Boston, including South Boston, East Boston, Dorchester, Hyde Park, Roslindale, Allston, Brighton, and surrounding neighborhoods. Call with your address to confirm availability.
Yes. Same-day appointments are available based on schedule and job requirements. For urgent problems, use our 24/7 emergency plumbing, heating, water heater or cooling service pages.
Yes. Proto Home Service repairs, maintains, installs, and replaces compatible steam and hot-water boilers, including gas and oil-fired equipment, radiators, hydronic baseboards, circulators, zone controls, and related components.
Yes. Proto Home Service services compatible gas and oil-fired furnaces, boilers, and oil burners. Proto Home Service holds Massachusetts Oil Burner License BU-319987.
Often, yes. Depending on the property, ductless mini-splits or a compatible high-velocity system may provide cooling without conventional full-size ductwork. We review the layout, electrical capacity, equipment placement, drainage, and comfort goals before recommending an installation.
A heat pump can sometimes supplement an existing boiler or furnace. The appropriate design depends on the building, current system, heating load, controls, and electrical service. Current Mass Save partial-home requirements should be verified before installation.
For a burst pipe, close the main water shutoff when it is safe, keep away from water near electrical equipment, and call for 24/7 emergency plumbing service. Never use an open flame to thaw a frozen pipe. Boston also recommends knowing the location of your main shutoff before cold weather arrives.
Boston Water and Sewer Commission states that property owners are responsible for maintaining and repairing their building sewer lateral from the property to the BWSC main. A recurring blockage, leak, or collapsed lateral may require inspection and repair beyond routine drain cleaning.
Boston Water and Sewer Commission maintains service-line information and a Lead Replacement Incentive Program. A licensed plumber can inspect accessible materials, but property records, testing, and program eligibility should be confirmed directly with BWSC.
Yes. Proto Home Service repairs, maintains, replaces, and installs traditional tank and tankless water heaters in Boston, including compatible gas, electric, and oil-fired hot-water equipment.
The decision depends on safety, age, condition, service history, the failed component, operating performance, and whether the system still meets the property’s needs. We inspect the system and explain practical repair and replacement choices before approved work begins.
Yes. Proto Home Service Plumbing & HVAC is licensed and insured, and its service is backed by a 100% workmanship warranty. Equipment and manufacturer warranty terms vary by product and are explained for the specific installation.