Privacy Policy

Plumbing & HVAC · Boston & South Shore

The privacy policy of Proto Home Service.

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Introduction

Welcome to Proto Home Service Plumbing, Heating & Cooling (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.protohomeservice.com/ (the “Website”) or use our services.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

Information We Collect

We may collect the following types of information when you use our Website:

1. Personal Information

• Contact Information: Name, email address, phone number, or other details you provide when you contact us, sign up for newsletters, or create an account.

• Payment Information: If you make a purchase, we may collect payment details (e.g., credit card information) through our third-party payment processors.

• User-Provided Content: Information you submit through forms, comments, or other interactive features on our Website.

2. Non-Personal Information

• Usage Data: Information about how you interact with our Website, such as pages visited, time spent on the Website, and links clicked.

• Device and Browser Information: IP address, browser type, operating system, device type, and other technical information collected automatically.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Website and services.

• To process transactions and fulfill orders.

• To send you promotional materials, newsletters, or other communications (you may opt out at any time).

• To improve our Website, services, and user experience through analytics and feedback.

• To respond to your inquiries, comments, or customer service requests.

• To comply with legal obligations or protect our rights, property, or safety, or that of our users.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers (e.g., hosting providers, payment processors, or analytics services) who assist us in operating our Website and services, provided they agree to keep your information confidential.

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

• With Your Consent: When you explicitly agree to share your information.

Your Choices and Rights

You have certain rights regarding your personal information, subject to applicable laws:

• Access and Update: You may request access to or correction of your personal information by contacting us.

• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

• Cookies: You can disable cookies through your browser settings, though this may affect your experience on our Website.

• Data Deletion: You may request the deletion of your personal information, subject to legal or contractual restrictions.

If you are located in the European Economic Area (EEA), United Kingdom, or California, you may have additional rights under GDPR, UK GDPR, or CCPA, such as the right to data portability or to object to certain processing activities. Please contact us for more information.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

International Data Transfers

If you are accessing our Website from outside [Your Country], your information may be transferred to and processed in [Your Country]. By using our Website, you consent to such transfers. We take steps to ensure that any international data transfers comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website with a revised “Last Updated” date. Your continued use of the Website after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Proto Home Service Plumbing, Heating & Cooling

protohomeservice@gmail.com

14 Lothrop Avenue, Milton, MA, 02186

Thank you for trusting us with your information. We are committed to protecting your privacy and providing a secure online experience.

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Full Range Of Services

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24/7 Fast & Professional Emergency Heating, Plumbing, Air Conditioning & Water Heater Services Are Just A Phone Call Away.

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— WHAT ELSE DO WE OFFER —

Additional Services

We’re committed to providing fast, affordable, reliable, worry-free plumbing and heating services.

Heating System Installation

Heating systems are essential in keeping your home warm, protecting your family from the winter.

  • Heating System Installation, Repair & Maintenance
  • Gas Furnace Installation
  • Tankless Boiler Installation
  • Oil Burner Installation & Repair

Gas Leak Detection

Gas leaks can cause death, property damage as well as a financial burden.

  • Strong Gas Odor In The House
  • Call Immediately A Professional Service Company
  • Shut-Off All The Gas Appliances Until Everything Is Fixed

Water Heater Services

Our expert team can provide water heaters installation, maintenance and repairs.

  • Quality Tankless Water Heater Installation
  • Gas Water Heater Install, Repair & Maintenance
  • Electric Water Heater Installation
  • Oil Burner Water Heater Installation & Repair

Emergency Services 24hrs

Our expert team provides 24 hours emergency services for heating, plumbing, cooling, water heaters, etc.

  • Heating System Repair, Maintenance Or Replace
  • Water Heaters Replace, Repair Or Maintenance
  • Gas Pipe, Leak Detection & Repair
  • A Range Of Plumbing Repair Services

Cooling Services

Our professional team is dedicated to providing essential home cooling services near Quincy, Weymouth, and the South Shore.

  • We have a team of professionals to install or replace your cooling system
  • If your air conditioning system is not working at all, then we can fix it
  • As seasons change it may be time for a regular tune-up to your cooling system

Plumbing Service

Proto Home Service is the name to trust for all plumbing services near Stoughton, Milton, and the South Shore.

  • Plumbing Installation, Repair & Inspection
  • Plumbing Drain & Sewer Installation, Re-piping & Repair Service
  • Sump Pump Installation & Repair
  • Garbage Disposal Installation & Repair
  • Shower Valve Installation & Repair

Book Your Services Now

Tell us a bit about your issue and we’ll get back to you as soon as possible.

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━ Why Choose Us ━

Expect the Best with Our Service

Our goal is to provide our customers with highly professional Plumbing, Heating and Cooling services. We pride ourselves on our reliable and friendly service that customers can trust. Our expert team are on call 24/7 for any Plumbing and HVAC emergency.

  • You approve the price before we start the job
  • We treat your property like our own

Experienced Team

Proto Home Service Plumbing & HVAC technicians are highly trained to give you the highest quality Plumbing and HVAC services, no matter what type of work you need to have done.

Friendly Experts

Our friendly technicians will come to your home, diagnose any problems with your Plumbing and HVAC system, and provide a comprehensive report.

Fully Licensed

Proto Home Service Plumbing & HVAC are fully certified, licensed and insured. We take pride in being a respected provider of home plumbing, heating and cooling services across Boston and the South Shore.

Quality Every Time

We are dedicated to providing 100% satisfaction on all repairs, maintenance, and installations of plumbing, heating and cooling systems we work on.

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Tell us what you need and we’ll confirm availability and next steps.

Upfront pricing
Fast response
Licensed & insured

Need help now?

Call our team and we’ll get you scheduled.

Call: 617-842-9104

Emergency? We’re available 24/7.

Frequently Asked Questions (FAQ’s)

Have questions about Proto Home Service? We’ve answered the most common ones below to help you feel confident before you book.

Proto Home Service is a locally trusted home service company providing professional plumbing, heating, and cooling solutions for homeowners throughout Boston and the South Shore.

We specialize in residential plumbing, heating, air conditioning, water heaters, and preventive maintenance services designed to support long-term home comfort.

Proto Home Service proudly serves Boston, the South Shore, and surrounding communities with dependable home service solutions.

We focus on quality workmanship, honest communication, upfront pricing, and long-term reliability. Our goal is to deliver service homeowners can trust.

Yes. Proto Home Service is fully licensed, bonded, and insured, and our technicians are trained to provide professional, code-compliant service.

Yes. We provide prompt service for urgent plumbing and heating issues to help restore comfort and safety when unexpected problems occur.

Absolutely. We believe in transparency and provide clear, upfront pricing before any work begins.

Yes. Our membership maintenance plans are designed to help homeowners prevent breakdowns, improve efficiency, and protect essential home systems year-round.

Scheduling is easy, simply contact our team by phone or through our website, and we’ll help you book the service that fits your needs.

Yes. Proto Home Service is proud to be a local company committed to serving homeowners throughout Boston and the South Shore.

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What People Say About Us

Trusted Certifications

Proud partners and certified specialists with leading industry organizations.

Navien Service Specialist
Angi Super Service Award 2025
Energy Star Partner
Mass Save Heat Pump Installer Badge
ACCA - Air Conditioning Contractors of America
BBB - Better Business Bureau A+ Accredited Business
Google Trusted Business Badge