Licensed plumbing, heating, cooling & hot-water professionals
One trusted team for plumbing, heating, cooling and hot-water needs throughout Charlestown.
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— Local Plumbing & HVAC Professionals —
Charlestown’s brick and wood rowhouses, hillside residences, converted buildings and Navy Yard properties contain very different generations of plumbing and mechanical equipment. Proto Home Service Plumbing & HVAC works on the boilers, furnaces, radiators, pipes, drains, air conditioners, heat pumps and water heaters that serve these homes.
Our licensed and insured team brings more than 40 years of industry experience to each appointment. We diagnose the problem, explain practical options and provide pricing before approved work begins. A 100% workmanship warranty supports our commitment to completing the job correctly the first time.
Customers rate Proto Home Service 5.0/5 from 155 Google Reviews. Contact us today at (617) 842-9104 for same-day service, or book online.
— Heating and Cooling in Boston's Oldest Neighborhood —
Comfort systems in Charlestown range from steam and hot-water boilers in older rowhouses to gas furnaces, central air and heat pumps in renovated homes and newer waterfront buildings. Narrow utility rooms, finished basements, roof or exterior limitations and shared building components can all affect access and equipment selection.
Uneven temperatures, weak airflow, repeated cycling or a system that will not start each require a different investigation. We follow the problem through controls, fuel or electrical supply and distribution before recommending repair or replacement. Loss of heat that cannot wait can be directed to 24/7 emergency heating service.
— Gas & Oil Heating —
Our furnace service covers gas and oil-fired equipment, including ignition trouble, burner lockouts, blower problems, unusual noise and air that never reaches the thermostat setting.
• Furnace Repair & Maintenance
• Furnace Installation & Replacement
Massachusetts Oil Burner License BU-319987 verifies our qualification to work on oil burners as well as gas heating systems. When replacement is justified, we consider heating load, ductwork, venting, fuel supply and the physical space available for new equipment.
— Steam, Hot-Water & Hydronic Heat —
Steam radiators and forced-hot-water systems remain relevant in Charlestown’s older housing. Cold radiators, banging or gurgling pipes, leaking valves, pressure changes and burner lockouts may originate in the boiler or elsewhere in the distribution system.
• Boiler Repair & Maintenance
• Boiler Installation & Replacement
We assess the burner, controls, piping and connected radiation as one system. Replacement planning accounts for zoning, venting, fuel, domestic-hot-water demand and access through the property so the proposed equipment fits the building as well as its heating requirements.
Related guide: Why annual boiler service matters for performance, safety and warranty coverage.
— Central & Ductless Cooling —
Cooling a narrow rowhouse, renovated condo or multi-level home can require different equipment. Existing ducts may support central air, while mini-splits can create zones without opening walls for extensive new duct runs.
• Air Conditioning Repair
• Air Conditioning Maintenance
• Air Conditioning Installation & Replacement
Warm supply air, ice, condensate leakage, unusual sound and short cycling help indicate where testing should begin. We examine the indoor and outdoor equipment, thermostat, airflow and drainage. For urgent breakdowns during dangerous heat, use our 24/7 emergency cooling service.
Related guide: Why annual cooling maintenance should happen before a heatwave.
— Heating + Cooling in One —
Heat pumps may condition an entire eligible residence, serve selected floors or rooms, or operate alongside an existing boiler or furnace. Ducted and ductless designs provide options where floor plans, historic finishes and limited mechanical space constrain a project.
• Heat Pump Repair
• Heat Pump Maintenance
• Heat Pump Installation & Replacement
Design should consider winter performance goals, electrical capacity, outdoor-unit placement, condensate management and the role of current heat. Proto Home Service participates in the Mass Save Heat Pump Installer Network; verify current incentives and eligibility directly through Mass Save.
— Repairs, Drains & Renovations —
Plumbing in historic rowhouses and converted multi-family buildings can involve aging supply piping, shared stacks, tight chases and layers of past renovation. We handle leaks, burst pipes, toilets, faucets, shower valves, disposals, low pressure, sump pumps and kitchen or bathroom plumbing.
• Plumbing Repair
• Plumbing Installation
• Bathroom & Kitchen Plumbing Renovations
• Sump Pump Services
• Drain Cleaning Services
• Water Filtration Systems
• Plumbing Inspection Services
Recurring clogs, unexplained low pressure or rising water use deserve investigation beyond the visible symptom. For a burst or frozen pipe, uncontrolled leak, sewage backup or overflowing fixture, shut off water when safe and request 24/7 emergency plumbing service. Boston property owners are generally responsible for the building sewer lateral to the BWSC main.
Related guide: What homeowners should know about drain and sewer cleaning inspections.
— Hot Water Restored —
We service tank, tankless and compatible gas, electric or oil-fired hot-water equipment. Household demand, recovery expectations, venting, utility connections and restricted basement or closet space all influence the best repair or replacement approach.
• Water Heater Repair
• Water Heater Maintenance
• Water Heater Installation & Replacement
• Tankless Water Heater Services
Slow recovery, unstable temperature, rumbling, corrosion, error codes and moisture around the unit help distinguish component trouble from a failing tank. Proto Home Service is a Navien Service Specialist for compatible equipment. 24/7 emergency water-heater service is available for active leaks and urgent failures.
— Guidance for Charlestown Property Owners —
Boston Water and Sewer Commission has undertaken water-main, sewer and drainage rehabilitation in Charlestown. Property owners can use BWSC resources to review service-line information and its lead replacement and residential programs. Proto Home Service can inspect accessible private plumbing, while BWSC should confirm public records, project schedules and program terms.
Climate Ready Boston identifies coastal flood exposure along parts of the Charlestown waterfront, including the Navy Yard. Owners of vulnerable buildings may want to consider working shutoff valves, drainage, sump pumps and the location of basement mechanical equipment. These steps can support preparation, but no plumbing or HVAC system can guarantee flood prevention. Review the City’s coastal resilience planning for current public information.
We serve Bunker Hill, Monument Square, City Square, Thompson Square, Charlestown Neck, Sullivan Square, the Navy Yard and nearby parts of Boston, Somerville and Cambridge. Call (617) 842-9104 for same-day service or book online.
— Quick Service Links —
24/7 Fast & Professional Emergency Heating, Plumbing, Air Conditioning & Water Heater Services Are Just A Phone Call Away.
Call NowWe’re committed to providing fast, affordable, reliable, worry-free Plumbing and HVAC services.
Heating systems are essential in keeping your home warm, protecting your family from the winter.
If you smell gas or suspect a leak, leave the building immediately.
Our expert team can provide water heaters installation, maintenance and repairs.
Our expert team provides 24 hours emergency services for heating, plumbing, cooling, water heaters, etc.
Our professional team is dedicated to providing essential home cooling services near Charlestown and the South Shore.
Proto Home Service is the name to trust for all plumbing services near Charlestown and nearby South Shore towns.
Tell us a bit about your issue and we’ll get back to you as soon as possible.
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━ Why Choose Us ━
Our goal is to provide our customers with highly professional Plumbing, Heating and Cooling services. We pride ourselves on our reliable and friendly service that customers can trust. Our expert team are on call 24/7 for any Plumbing and HVAC emergency.
Proto Home Service Plumbing & HVAC technicians are highly trained to give you the highest quality Plumbing and HVAC services, no matter what type of work you need to have done.
Our friendly technicians will come to your home, diagnose any problems with your Plumbing and HVAC system, and provide a comprehensive report.
Proto Home Service Plumbing & HVAC are fully certified, licensed and insured. We take pride in being a respected provider of home plumbing, heating and cooling services across Charlestown and the South Shore.
We are dedicated to providing 100% satisfaction on all repairs, maintenance, and installations of plumbing, heating and cooling systems we work on.
Answers for homeowners, condo owners and property managers in Charlestown.
Yes. Charlestown is a Boston neighborhood. Proto Home Service serves addresses in Charlestown and nearby parts of Boston, Somerville and Cambridge, subject to appointment availability.
Yes. Emergency plumbing is available for burst pipes, uncontrolled leaks, serious backups and other urgent problems. Call (617) 842-9104 and describe the situation.
Yes. We provide 24/7 emergency heating assistance for no-heat conditions and other urgent heating failures. The appropriate response depends on the system and symptoms.
Yes. We service steam, hot-water and hydronic boilers, including compatible gas and oil-fired equipment, burners, controls and connected heating components.
Yes. Banging, gurgling, cold radiators and uneven heat can involve vents, valves, pressure, piping, controls or the boiler. We inspect the system to identify the cause.
Yes. Proto Home Service Plumbing & HVAC holds Massachusetts Oil Burner License BU-319987.
Often, yes. Ductless systems can reduce the need for extensive duct runs, but room layout, electrical capacity, equipment placement and any building or association restrictions must be assessed.
Some partial-home or supplemental designs retain an existing boiler or furnace. Heating goals, controls, weatherization, electrical capacity and current program rules determine whether that arrangement fits.
Yes. We service compatible equipment and plumbing in condominiums and multi-family properties. Work involving common areas, shared systems or exterior equipment may require owner, trustee or management approval.
Boston property owners are generally responsible for the building sewer lateral to the BWSC main. Contact BWSC to confirm responsibility and whether a problem involves the public system before arranging applicable private work.
Yes. We repair, maintain and install tank and tankless water heaters. Proto Home Service is a Navien Service Specialist for compatible equipment.
Properties with flood exposure may benefit from checking shutoff valves, drains, sump pumps and the location of basement mechanical equipment. Consult Boston's official flood maps and resilience information for property-specific risk.
We serve Charlestown and nearby areas that may include the North End, West End, East Cambridge, Somerville and other parts of Boston. Call to confirm availability for a specific address.
Approved work is backed by our 100% workmanship warranty. Equipment and parts may carry separate manufacturer warranties with their own terms.
— TESTIMONIALS —
Peri is awesome. He is extremely responsive and did an excellent job on our bathroom renovation. I recommend going with him and I will be using him for all our plumbing needs in the future.
The service was great. I called Peri from Proto Home Sevice Plumbing for a clogged kitchen sink. After inspecting some pipes connectors/drainage, he realized that some connections were wrong. He took the time to explain everything in detail that needed to be changed. I followed his recommendations and I'm very happy with the results. Peri is very professional with many years of experience. Highly recommend!!
Peri was amazing! He was super informative and gave me an estimate right off the bat. The service was fast and the price was very reasonable. I will definitely be using Proto home service again!
Clean, professional work. They were quick to respond and took the time to explain the new tank’s operation. We had an oil hot water tank replaced (which most plumbers cant/wont do). Great work. Thank you.
I recently had Peri from Proto Home Service Plumbing handle all the plumbing work for my bathroom renovation, and I couldn't be more impressed! He installed a brand new walk-in shower, infinity drain, toilet, and faucet with absolute precision and care. What stood out most was the excellent quality of his work combined with his professional attitude and very reasonable rates. Throughout the entire project, Peri demonstrated exceptional skill and attention to detail...
Our water heater gave out unexpectedly. Peri and his team were there in less than 18 hours to replace it. He is very responsive and he will always be my first call when anything plumbing or heating needs attention.
These guys are AMAZING. If you’re looking for someone who is both knowledgeable and super-responsive, these are your guys. They have dealt with some super janky plumbing for me in a couple of old buildings and they did a phenomenal job. Trustworthy and reasonably priced. Hard combination to beat.
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